Join Our Team as a Customer Support Associate - (Debt Collections)!

🚀 About Us: We're a leading provider in Business Process Management (BPM), helping Fortune 500 and FTSE 100 companies enhance their operations with transformative solutions.

Role: Debt Collections Associate
Department: Operations
Reports To: Team Leader

What You'll Do:


Handle inbound customer calls, focusing on debt collection inquiries.
Update and process account information accurately.
Resolve customer queries related to payments and account issues promptly.
Collaborate with team members for complex cases.
Communicate clearly and empathetically to guide customers through their options.
Maintain professionalism and integrity in all interactions.
Work as a team to create a supportive environment.

Required experience
Working in Debt collections previously
Experience working for Telco companies previously

Ready to make a difference? Apply now and be part of a team that values efficiency and customer satisfaction in debt collections! 🌟