Is customer service & communication your superpower? If so, we would love for you to join our team of Customer Service Specialists!
Our client, is a leading customer experience organisation, operating across the Pacific, Asia, North America and Africa. They have been awarded the Contact Centre Outsourcing Service Provider of the Year for the last nine consecutive years (2012-2020).
Working in the contact centre, you will be responsible for providing friendly, personal and efficient service whilst building and maintaining positive relationships with customers by resolving and identifying potential needs through conversation. You will confidently fulfill requests in relation to financial products, uncover and promote self-service options and refer complex enquiries to other specialists within the Bank.
As a requirement of the role you must be comfortable with:
We would love to hear from you if you have:
If you think this is a position you know you would be perfect for and you can tick all the requirements of the role then please apply now!