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Download: Guide to Employee Record Checks

Most organisations like yours need to do some background record checks on new employees. But in this job market, where getting candidates over the line to start work can be tricky, you don't want that to be too difficult for your new employees. At the same time you still need to manage risk. And it's different for every industry. We've put together a short guide to the most important official r...


CallMasters Podcast: EPISODE #6 - Tim Powell of Teachers Mutual Bank on launching a digital bank during the pandemic

You'd have thought having to move hundreds of contact centre staff to homeworking and get used to a whole new way of managing teams and customers was enough to do during a global pandemic. Not so for Teachers Mutual Bank and Tim Powell, who launched a digital bank Hiver aimed at essential workers.

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