You'd have thought having to move hundreds of contact centre staff to homeworking and get used to a whole new way of managing teams and customers was enough to do during a global pandemic. Not so for Teachers Mutual Bank and Tim Powell, who launched a digital bank Hiver aimed at essential workers.
VIEW ARTICLEBusiness is picking right back up, which is great – but lots of companies are now under-resourced as they're finding it difficult to recruit. Freeing up precious internal resources from the burden of recruiting, rostering, or doing payroll admin could help you get your growth back on track.
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