Position Title Helpdesk Manager Division Contact Centre Position Reports To Contact Centre Director Location Mulgrave Our client is looking for an experienced Contact Centre Manager to lead the Help Desk team. Great salary Strong Culture Growing brand
VIEW ROLEWe talk with Nick Tindley, Workplace Law Partner with FCB HR, about the vaccine mandate for returning to work in Australia. Find out what you need to do as an employer to return to work safely and avoid fines.
VIEW ARTICLEIn this first ever episode of CallMasters we talk to experienced contact centre and customer experience leader Spiz Constandinou about how his Australia Post team has kept up with customer demand during the pandemic, and how he has managed them remotely dealing with issues around motivation and mental health.
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