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13 Mar 2024
CallMasters Podcast: EPISODE #1 - Spiz Constandinou, Australia Post, on managing remote teams and keeping up with customer demand
In this first ever episode of CallMasters we talk to experienced contact centre and customer experience leader Spiz Constandinou about how his Australia Post team has kept up with customer demand during the pandemic, and how he has managed them remotely dealing with issues around motivation and mental health.
Listen to the podcast in the player below or click one of the links to listen and subscribe in the podcast player of your choice:
Alternative links:
- Spotify: https://open.spotify.com/show/5pvg80Gr2O41cNnmgTTBaP
- Apple iTunes: https://podcasts.apple.com/us/podcast/callmasters/id1588654558
- Google podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODYyMDY3LnJzcw
- RSS: https://feeds.buzzsprout.com/1862067.rss