We talk with Nick Tindley, Workplace Law Partner with FCB HR, about the vaccine mandate for returning to work in Australia. Find out what you need to do as an employer to return to work safely and avoid fines.
In this first ever episode of CallMasters we talk to experienced contact centre and customer experience leader Spiz Constandinou about how his Australia Post team has kept up with customer demand during the pandemic, and how he has managed them remotely dealing with issues around motivation and mental health.
Casual staff not showing up for their shifts causes huge problems, resulting in lost production and profits. In this tight labour market it's becoming more of an issue. This is how we solved the problem for a leading meal delivery service's production and logistics facility.
What you need to do before the 27 September deadline for offering conversion to casual staff.
Whether you already use a labour hire agency to recruit your manufacturing staff, or you're thinking about it, we've put together a checklist you can use to make sure they're doing the best job possible for you.